Dimas Bagus Santoso

Part of the Agency Team building the platform insurance agents use to sell and manage insurance products, on a Python/Django microservices stack with MySQL, Redis, Celery, and Google Pub/Sub.

• Own the Agent Service that manages agent onboarding, profiles, and insurance application submissions from agents to customers.
• Contribute to the Insurance Service that handles policy creation, processing, and integrations with external insurance providers.
• Build the Commission Service that calculates and allocates commissions and reward points based on issued policies.
• Build the Wallet Service that stores agents' commission balances and reward points sourced from the Commission Service.
• Design async workflows on Celery + Redis with Google Pub/Sub for inter-service messaging.

Tech: Python · Django · MySQL · Redis · Celery · Google Pub/Sub · Microservices

Rebuilt the Regulatory Compliance System (RCS) end to end on a modern Go stack with real-time collaboration between client and server.

• Led the backend redevelopment of RCS from a legacy stack to Go with a clean modular architecture.
• Modeled compliance workflows on MySQL with Redis caching and NATS as the async message broker.
• Added WebSocket support so users see live regulatory updates without page reloads.
• Wrote integration tests around the notification and compliance pipelines to keep regressions out.

Tech: Golang · MySQL · Redis · NATS · WebSocket · REST

Owned multiple production services across Bhinneka's commerce platform — product, tracking, ACL, notifications, and B2B/B2G orders.

• Built the Product Service on Go/Echo with ArangoDB as the product data store for the retail catalog.
• Rebuilt the Order Tracking service to capture the full customer journey and measure SLA on task-order performance.
• Delivered the centralized ACL Service on Go/Echo that all Bhinneka services depend on for authorization.
• Shipped the Notification Service (email, push, SMS, WhatsApp) on Go/Echo integrated with third-party providers.
• Built the B2G Order Service on Python/Sanic for orders from ministries, institutions, and SOEs.
• Owned the Bhinneka Bisnis (B2B) order management service on Python/Django.

Tech: Golang · Echo · Python · Sanic · Django · ArangoDB · PostgreSQL · REST · gRPC

Built three platforms across travel, smart-meter data, and analytics for PLN's ICT arm.

• Built Travel Bisnis, a platform for managing PLN officers' business trips with hotel and flight integrations via OTA partners.
• Delivered MDMS (Meter Data Management System) handling billions of smart-meter data points, with Kafka driving real-time data flow.
• Built ANEV (Analysis and Evaluation), an analytical tool that flags anomalies in meter data to detect fraud and reading errors.

Tech: Golang · Python · Kafka · PostgreSQL · Redis · REST

Part of the Transactional Team, building the Go/Echo services that power TaniHub's B2C and B2B commerce.

• Built the Order Service that processes both B2C and B2B orders end to end.
• Implemented the Payment Service with multiple payment methods to broaden customer options.
• Delivered the Master Data Service providing delivery fees, area coverage, payment terms, and shared reference data.
• Built a dedicated Client Service to serve the specific needs of TaniHub's enterprise clients.

Tech: Golang · Echo · PostgreSQL · Redis · REST

First tenure at Bhinneka — shipped several high-impact commerce services on Go with a focus on maintainability and clean architecture.

• Built the Shipment Service on Clean Architecture, integrating directly with third-party logistics providers.
• Delivered the Order Tracking service capturing the full lifecycle from placement to delivery and SLA metrics.
• Built the initial Bhinneka Bisnis (B2B) order management platform.
• Implemented the Payment Service integrating with payment gateways for secure card and non-card transactions.

Tech: Golang · Echo · PostgreSQL · MongoDB · REST

Bachelor of Applied Science , Informatics Engineering — GPA 3.39

Actively involved in both academic and organizational activities, balancing engineering coursework with student leadership.